Contact
We take questions about using the service, payments, partnerships and privacy. Horasat is operated by MONDAY, and email is our single channel.
support@mymonday.ai
프로젝트먼데이 · project.MONDAY
One inbox for questions about the service, payments, partnerships and privacy. We reply in order on business days.
Write an emailOperated by MONDAY · replies on business days
Write to us by email
Send your message to support@mymonday.ai and we’ll reply in order on business days. It may take longer when many messages arrive. We reply to the address you wrote from.
What helps us answer faster
Please include the address of the page where it happened, your device and browser, what happened, and a screenshot if you can. For payment or purchased-report questions, add your order number. Please don’t put your exact birth date or time, passwords or card numbers in an email.
What to include
- The address (URL) of the page where it happened
- Your device and browser
- What happened and what you expected
- A screenshot, if you can
- An order number for payment or purchase questions
Payments and the Atlas
For payment errors, duplicate charges or a purchased report that won’t open, put “Payment” in the subject line and include your order number. We’ll look into it and explain the next step.
Partnerships, press and corrections
For partnership or press inquiries, put “Partnership” or “Press” in the subject line. To report a factual error or awkward translation, put “Correction” in the subject and tell us the page address and the part concerned. If confirmed, we’ll fix the text.
Privacy requests
You can delete saved results and leave the service yourself from the account screen. For other requests to access, correct or delete data, write to us by email. We may ask for the account details you signed in with to confirm it’s you. You can read how we handle data in the Privacy Policy.
Check what you read against your own birthday
Enter your date of birth to see your birth-day star and its color right away. The date is never stored.